Refund policy

Clear expectations about charges and refunds.

Last updated: 25 September 2026

Current free plan

Folio Go currently offers a free plan at ₹0 per month. No card details are required and the application has no paid subscription checkout. There are no Folio Go subscription fees to refund for the current free plan.

Payments shown on invoices

Amounts, bank details, UPI IDs and payment QR images on invoices relate to your own business transactions. Folio Go does not collect or settle those invoice payments. Refund requests concerning goods or services purchased from a business using Folio Go should be addressed to that business or the relevant payment provider.

Unexpected charges

If you believe you were charged for a Folio Go subscription, contact support@folio-app.in with the date, amount, merchant description and transaction reference. Do not send passwords, OTPs, full card numbers or banking credentials. Support can help identify the issue; an investigation or refund completion time is not promised by this policy.

Future paid plans

If paid plans are introduced, their pricing, billing cycle, cancellation process, refund eligibility and processing terms will be published before purchase. This page does not authorize a future charge or impose a non-refundable payment condition.

Contact and your rights

For questions, contact support@folio-app.in. Nothing in this policy limits any refund or other remedy required by applicable law.